Refund policy
Return & Refund Policy
Thank you for shopping with us at [ NexCartify ]. We strive to provide the best products and customer experience.
Returns
We accept returns within 7 days of delivery. To be eligible for a return:
• The item must be unused and in the same condition that you received it
• The item must be in the original packaging
• Proof of purchase is required
Non-Returnable Items
Certain items are not eligible for return:
• Personal care items
• Perishable goods
• Items marked as “Final Sale”
Refunds
Once your return is received and inspected:
• We will notify you of the approval or rejection
• If approved, your refund will be processed within 5–7 business days
• Refund will be credited to your original method of payment
Late or Missing Refunds
If you haven’t received a refund yet:
• Check your bank account again
• Contact your bank or payment provider
• If the issue persists, contact us at [munipkumar890@gmail.com]
Exchanges
We only replace items if they are defective or damaged.
If you need an exchange, contact us at [munipkumar890@gmail.com]
Return Shipping
• Customers are responsible for return shipping costs
• Shipping charges are non-refundable
Contact Us
If you have any questions, contact us at:
📧 Email: [Munip Kumar Gupta]
📞 Phone: [9546788773]